Shipping Times
Orders are typically prepared and dispatched within 1 to 3 business days after confirmation. Once shipped, delivery takes approximately 3 to 8 business days, depending on your location (see the section below for region-specific estimates). We are committed to providing prompt and reliable delivery.
Please note that orders placed after 2 PM (GMT-07:00) will be processed the following business day.
Shipping Fees
We offer free shipping on all orders delivered to the following countries:
United States, Canada, France, Belgium, Luxembourg, Switzerland, Germany, Denmark, Finland, Greece, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, and the rest of Europe.
Delivery Regions & Estimated Timeframes
While the majority of our shipments go to the United States and Europe, we work with trusted carriers to ensure timely deliveries. Please note that carriers may vary depending on availability and location:
- United States: Shipped via USPS, delivery in 3–8 business days.
- Canada: Shipped via Canada Post, delivery in 3–8 business days.
- France: Colissimo, delivery in 3–8 business days.
- Belgium: Bpost, delivery in 3–8 business days.
- Luxembourg: Post Luxembourg, delivery in 3–8 business days.
- Switzerland: Swiss Post, delivery in 3–8 business days.
- Germany: Deutsche Post or DHL, delivery in 3–8 business days.
- Ireland: An Post, delivery in 3–8 business days.
- United Kingdom: Royal Mail, delivery in 3–8 business days.
- Malta: MaltaPost, delivery in 3–8 business days.
- Rest of Europe: Local postal services or recognized logistics providers like DHL or DPD. Most deliveries arrive within 5–10 business days.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking link and number. This will allow you to follow your package’s journey in real time, from dispatch to delivery.
You can also track your order at any time on our dedicated tracking page using your tracking number or order number.
Modifying Your Delivery Address
After your order is confirmed, address changes cannot be made directly through our website. If you need to update your shipping information, we recommend contacting the carrier directly once your parcel is in transit. They may be able to accommodate address changes or redirect the package.
Our Commitment
We are dedicated to delivering a smooth and timely shipping experience. If you have any questions or concerns about your delivery, our customer service team is here to help and ensure your satisfaction.